Help Center
Answers, fast.
Everything about your audits, content, billing, and account. Can't find it? Email hello@scowty.com and a person replies within one business day.
- How to read your audit resultsWhat the overall score, prioritized findings, and per-section breakdown mean, and what to do first.
- How to use the regenerate buttonWhen to regenerate a piece of content, how to write notes that produce a better next attempt, and what happens behind the scenes.
- How to change your subscription tierHow upgrades and downgrades between Starter, Growth, and Pro work, and when a change makes sense.
- How to cancel your subscriptionHow cancellation works, what happens to your data and content, and what to know before you go.
- What's in your monthly reportThe four headline numbers in your monthly report, what changed and why, and what to do next month.
- How to update your target queriesHow to change the search queries Scowty tracks for you, and what makes a good query.
- How to update your brand voice notesHow to change the voice guidance Scowty uses to make your content sound like you.
- How to read citation tracking resultsHow to read the citation chart, the query-by-query table, citation position, sentiment, and share of voice.
- How to download your content libraryHow to get copies of everything Scowty has generated for you, from single pieces to a full export.
- How long until I see SEO results?Realistic timelines for GBP actions, AI citations, local rankings, and organic traffic, from 7 days to 6 months.
- Why does Scowty ask for so much info at signup?Why the intake questions matter, what we ask, and how long it takes.
- GlossaryPlain-English definitions for the terms you'll see in Scowty's dashboard, reports, and help articles.
- Refund Policy30-day money-back on one-time builds, monthly non-refundable for the current period, annual prepay pro-rated, duplicate charges always refunded.